Terraforce NZ Ltd is a New Zealand owned and managed company that specialises in the end-to-end design and installation of wastewater treatment systems in the
greater Auckland area, from the Bombay Hills to Waipu.
We represent highly reputable and respected suppliers that manufacture a range of wastewater treatment systems that are recognised as market leaders in their category. The benefit of being agents instead of manufacturers is that our approach will always be solution instead of product driven, and our recommendations will be well considered, appropriate and cost effective.
FREQUENTLY ASKED QUESTIONS ABOUT WASTEWATER SYSTEMS

Question:
Is our price competitive?
Answer:
All our suppliers wastewater systems have been developed in NZ, for NZ conditions. There are no imported technology costs, therefore we offer a highly competitive service.

Question:
What do the wastewater systems cost to run on average?
Answer:
The on-going approximate costs are:
  • One services per annum (approx $160 + GST per service)
  • Power costs (based on measurement taken over a 2 week period: 20.11c/KWH, which equals 30c–33c per day for a family of two adults and two children)

Question:
What noise will the wastewater system make?
Answer:
The Cleanstream Textile filter system is completely silent.

Question:
Do the wastewater systems require on-going maintenance?
Answer:
Yes. Local regulatory authorities require that these types of systems are regularly maintained (refer to running costs above). This also provides peace of mind and ensures the system will always operate efficiently.

Question:
Do the systems come with a warranty?
Answer:
Yes. Provided that the system is maintained by an approved service technician, the mechanical components carry a manufacturers warranty of 2 years. The concrete components carry a 15 year warranty as required by AS/NZS 1546.2
Question:
Will there be any odour?
Answer:
The aerobic wastewater systems rely on living bacteria to help with the breakdown of household waste. These bacteria require a continual food source to survive and will adjust their population according to the number of persons in the household. If the food source is unavailable (eg. if the family is on holiday for an extended period of time), or if the average daily volume of household waste increases, some slight odours may occur for a short period while the wastewater system adjusts itself to the conditions.

Question:
Will I have to do anything?
Answer:
If you have unusually high flows, you might need to clean out the arkal filter. However, during normal usage this will not be required as your service technician will carry out the necessary maintenance.
After Sales Service

Each wastewater system designed and installed by Terraforce includes full performance back-up through an after sales service company.

A service agreement is provided with each system installed covering maintenance checks as required. It is a council requirement that all wastewater treatment systems have a maintenance agreement in place.

Wastewater System Enquiries Enquiries:

Land Line Phone Phone: (09) 425 9614
Mobile Phone Number Mobile: 021 643 060
Fax Number Fax: (09) 425 9616
Email Contact  terraforcenz@xtra.co.nz